PokerStars

PokerStars is the biggest poker room online, by a very wide margin. This is true however you chose to measure it; turnover, traffic to the cash game tables, tournament fields, tournament schedule and prize pots, total active player base, or any other relevant measurement used to compare the size of poker rooms.

PokerStars runs several poker rooms under the PokerStars brand, including country-specific poker rooms that have been created to comply with country-specific gambling legislation. As a UK-player, you will be automatically directed to the PokerStars.eu poker room. This poker room is an international poker room with players from many different countries. PokerStars.eu is run by a Malta-based subsidiary and has a Maltese gambling license.

pokerstars

Playing poker here

Software

PokerStars use proprietary poker software. Since they don’t belong to any poker network, they have full control over the software and can update and change it as they see fit. You can play directly in your browser or download and install a poker client. A downloadable poker client is available for Windows and Mac OS.

PokerStars also offers mobile poker play on smartphones and tablets.

Traffic

Statistics published by PokerScout for October 2015 show that PokerStars had an average of 16,000 ring game players online during the second week of October. For the same seven day period, the number for 888Poker (PokerStars main rival right now in terms of cash game traffic) was 2,300 cash players.

Examples of available poker variants

Tournament poker

PokerStars have a very large selection of scheduled tournaments and sit ‘n go tournaments online 24/7 every day of the week. During the weekend, several online tournaments with really big guaranteed prize pots are held.

Once a year, PokerStars arranges the World Championship of Online Poker (WCOOP). There is also the Spring Championship of Online Poker (SCOOP) quite early in the year.

For PokerStars tournaments with a big buy-in, there is usually satellites available. This is especially true for tournaments where the prize pot includes one or several travel packages for major offline poker events, such as WSOP, WSOPE, Aussie Millions, UKIPT, EPT, NAPT, LAPT or APPT. PokerStars sponsors many poker events throughout the world and always have plenty of travel packages to hand out.

UKIPT stands for the UK & Ireland Poker Tour. A majority of the stops for this tour are in the UK, in a British crown dependency such as Isle of Man, or in Ireland, but sometimes PokerStars throw something else into the mix, e.g. a stop at Marbella Casino in Spain. All UKIPT events are No Limit Texas Hold’em. You can buy in directly to the UKIPT events, but it is also possible to win travel packages at PokerStars online. These packages typically includes tournament buy-in, hotel accommodation and some spending money for travel and other expenses.

Fast poker

PokerStars offers fast poker. PokerStars version of fast poker is called Zoom Poker.

Welcome bonus

As soon as complete the sign-up process, you get a $20 free no deposit welcome bonus from PokerStars. Use the bonus code FREE20 to confirm that you want to accept this bonus.

You get a 100% match bonus on your first THREE deposits to PokerStars. If you take full advantage of this offer, you can claim a total of $600 in bonus money.

Support

It is not possible to call the PokerStars customer support and there is no live chat support available for general inquires. Instead, one has to send an email to support@pokerstars.com to reach the support staff.

If you encounter a problem while trying to deposit money into your PokerStars account, there is a call-back service run by PokerStars’ Deposit Assistance Department. When a deposit fails to go through, a small pop-up window will be displayed. If you want the Deposit Assistance Department to call you, enter your phone number in the pop-up window. If you prefer to get help through email, contact the Deposit Assistance Department at dad@pokerstars.com.

Transactions

Examples of transaction methods accepted by PokerStars:

Since PokerStars and Full Tilt Poker are owned by the same company, it is easy to transfer money between a PokerStars account and a Full Tilt Poker account.

About PokerStars

PokerStars was launched in 2001. Back then, it was a Costa Rica based enterprise. Since then, PokerStars have moved to Isle of Man and received an Isle of Man gambling license. PokerStars also holds gambling licenses from several other European countries, including Malta, Italy, Spain and France.

PokerStars and Full Tilt Poker are both owned by the large Canadian gambling company Amaya Inc.